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NETWORKS

Which network to withdraw on,
and every fix in one page.

Moving coins to a wallet or another platform starts with picking a network. Wrong networks and missing memos are the most common ways beginners lose funds.

Updated Code OK66688Independent · unofficial

One rule: use a network the recipient supports

Common networks by coin
CoinCommon networksWatch out
USDTTRON, Ethereum, Solana, X Layer, layer-2sMatch the recipient’s deposit page
ETHEthereum, Arbitrum One, Optimism, Base, X LayerEVM addresses look the same; check the network
SOLSolanaAddress is not 0x
XRPXRP LedgerExchanges need a destination tag
DOGEDogecoinOnly its own chain
  • Compare fees: the withdrawal page shows live fees per network.
  • Between OKX users: use internal transfer by UID, email or phone; usually free and instant.

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How long do withdrawals take?

Typical arrival (not guaranteed)
NetworkTypical arrival
TRONA few minutes
EthereumA few to 15 minutes
SolanaUsually 1–2 minutes
X Layer / other L2sUsually within minutes
BitcoinAround 30–60 minutes

Still missing after an hour? Copy the TXID and check it on a block explorer.

Forgot the memo or tag?

Coins like XRP, TON and EOS often use shared exchange addresses with a memo or tag identifying the owner. If you left it out, contact the receiving platform’s official support with the TXID, address, amount and screenshots.

Wrong network or wrong address

Common mistakes
SituationRecoverable?What to do
Deposit to OKX on an unsupported networkSometimesContact OKX support with the TXID
Recipient doesn’t support the networkDepends on recipientContact the receiving platform
Wrong address, sent to a strangerPractically noBlockchain transfers are irreversible

Send a small test first, and enable the withdrawal address whitelist.

Deposit not showing? Check in order

  1. Look up the TXID; a failed transaction never left.
  2. Check confirmations; OKX shows “confirming” until enough blocks pass.
  3. Match network and token contract to the OKX deposit page.
  4. Confirm the memo or tag if needed.
  5. Check the minimum deposit amount and any paused-deposit announcements.

Five safety settings before moving money

  • Use an authenticator app, not just SMS.
  • Set an anti-phishing code.
  • Turn on the withdrawal whitelist.
  • Use Help → Official verification in the app to check sites, emails and support accounts.
  • Never share codes or passwords, and never pay a person to “unlock” anything.
Q / QUESTIONS

Networks
FAQ.

Which network is best for USDT?

First check which networks the recipient supports, then pick the cheapest and fastest of those. Fees change; the withdrawal page shows them live.

How long do OKX withdrawals take?

Most networks arrive within minutes to tens of minutes; bitcoin usually 30–60 minutes. Congestion or reviews add time.

Are transfers between OKX users free?

Internal transfers skip the blockchain and are usually free and instant.

Where do I find the TXID?

Open the transaction in your deposit or withdrawal history and copy the TXID into the network’s block explorer.

I used the wrong network. Can I recover it?

It depends. Deposits to OKX on the wrong network: contact OKX support with the TXID. Funds sent to a stranger are practically unrecoverable.

Why is my withdrawal under review?

First or large withdrawals, recent security changes or a new device can trigger reviews. Wait and talk only to in-app support.

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Keep reading,
more coin guides.

What it is, how to buy it on OKX, the minimum, where to keep it, and what can go wrong.

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